“People are interacting with the content more on the mobile app—up to 15 times more, in some instances, compared to email. We definitely see that Firstup users are more engaged.”
“We are focused on making employees feel like they belong, and that they are a part of the mission. Being able to actually see who is engaging with what content, who are our most engaged employees, is big.”
“It’s been amazing. Turnaround and performance has improved. Instead of logging onto our learning management system, associates can log onto The Beat powered by Firstup, right from our point of sale, watch a 30-second clip, and then go do it.”
“We see a direct correlation between happy employees and happy customers. Our Field [our custom Firstup platform] has been fundamental in delivering against our strategic goals.”
“We can send certain communications just to pilots, or in-flight tech ops, or airports, and also target by city or region—slice and dice the content so it’s appropriate for the team member.”